Privacy Policy

1. Who We Are

This Privacy Policy applies to Elevated Investment Group, LLC ("EIG," "we," "us," or "our"), a real estate investment company operating in North Carolina. We can be reached at:

• Email: support@theelevatedinvestmentgroup.com
• Phone: (336) 580-9581
• Address: 312 Avery Trail Drive, Arden, NC 28704
• Website: https://theelevatedinvestmentgroup.com

2. Information We Collect

When you use our website or contact us through our forms, we may collect the following personal information:

• Full name
• Phone number (including mobile phone number)
• Email address
• Property address or description
• Any additional information you voluntarily provide in your message

We also collect standard web analytics data such as browser type, pages visited, and time on site through third-party analytics providers. This data does not personally identify you.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiry about your property or situation
• Contact you to discuss a potential property transaction or evaluation
• Send you appointment reminders or follow-up communications related to your inquiry
• Send SMS/text messages only if you have provided explicit written consent by checking the optional SMS consent checkbox on our contact form
• Comply with legal obligations

4. SMS / Text Message Communications

5. No Sharing of Mobile Information

Mobile phone numbers and SMS consent information collected through our website will NOT be shared, sold, rented, or transferred to any third parties or affiliates for their own marketing or promotional purposes.

Mobile opt-in data and consent records are kept strictly confidential and are used solely for the communication purposes disclosed to you at the time of collection.

6. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Service Providers: We use third-party CRM and communication platforms to process and store contact information. These providers are contractually bound to protect your data and may not use it for their own marketing purposes.
• Legal Compliance: We may disclose information if required by law, court order, or other governmental authority.
• Business Transactions: In the event of a merger or acquisition, your information may be transferred as part of that transaction, subject to the same privacy protections.

7. Data Retention & Security

We retain your personal information only as long as necessary to respond to your inquiry and fulfill any related business obligations. We use industry-standard security measures to protect your data, including encrypted storage through our CRM platform and secure communication channels.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of SMS communications at any time by replying STOP
• Withdraw consent for any optional communications

To exercise any of these rights, contact us at support@theelevatedinvestmentgroup.com.

9. Cookies & Analytics

Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can control cookie settings through your browser preferences.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: